Contact Us
Guidance on reaching the team responsible for the Hertsmere Local Plan, and which channel suits the kind of planning matter you want to raise.
How to reach us
Enquiries about the Local Plan cover a wide range of subjects, from individual property applications to wider policy questions. Choosing the right route helps your question reach the correct part of the work.
Individual properties
Questions about a specific site, a planning application, or the policies that apply to a particular address are best directed as a case-specific enquiry rather than through general correspondence.
Policy and documents
Comments and queries relating to plan policy, consultation stages, and the supporting evidence behind published documents are handled through the document pages.
General information
Requests for general guidance on how the Local Plan works, who to approach, and what happens at each stage are answered by the plan team.
Enquiry channels
The table below sets out which channel to use for the most common types of question about the Hertsmere Local Plan.
| Type of enquiry | Where to direct it |
|---|---|
| Questions about a particular property or application | Treat as a case-specific enquiry and identify the site or application clearly in your message. |
| Questions about plan policies, drafts, and reports | Review the published planning documents first; document-specific questions can then be raised against the relevant file. |
| Background on the plan’s purpose and scope | See the About the Plan overview, which sets out how the Local Plan guides development and land use. |
| General, non-case-specific requests | Send a general enquiry describing what you would like to know about the Local Plan. |
Before you write. Including the document name, policy reference, site address, or application reference in your message helps the team answer accurately and without delay.
Send an enquiry
Use the form opposite to set out your question in your own words. Provide a short description of the matter, the document or location it relates to, and any reference number you hold.
Enquiries are read in the order they are received, so a clear description of what you need makes a quicker response possible.
Enquiries about the Hertsmere Local Plan cover a wide range of subjects, from individual property applications to wider policy questions. Choosing the right route helps your question reach the correct part of the work. Individual property matters, such as a specific site, a planning application, or the policies applying to a particular address, are best raised as a case-specific enquiry rather than a general request, since the team needs to consider site-specific evidence and constraints before responding.
Broader policy questions, including the direction of the plan as a whole, the reasoning behind draft policies, and the evidence used to support them, can be raised separately from individual cases. Plan documents are the main source of information about how the council intends to guide development in the area, so reviewing the published material before making an enquiry often provides the quickest and most useful route to an answer. Feedback received this way feeds into the ongoing preparation and review of the plan.
Because the Local Plan involves many strands of work, some questions need to be handled by specialist colleagues rather than the plan team directly. Signposting in the first instance ensures enquiries are directed to the right service and answered consistently. Any correspondence is considered in the context of the plan's evidence base, its statutory requirements, and the timetables that govern each stage of preparation, and responses are typically shared with those who raised the issue wherever that is appropriate.
What happens next
- Your enquiry is read and sorted by topic — property, policy, document, or general information.
- If more detail is needed to answer properly, the team will come back to you with a question.
- Where the answer is already published, you may be pointed to the relevant page of the documents section.
Looking for a specific document?
Plan policies, drafts, and reports are gathered in one place. If your question concerns published material, the documents section is usually the quickest place to start.